Fortune News | Oct 26,2019
Ethiopian Airlines Group is searching for a private company that will run an exclusive lounge at Addis Abeba Bole International Airport inside the newly inaugurated Terminal II that will be open to all passengers for a fee.
The pay-per-use lounge will serve all passengers in transit, arriving passengers who have cleared customs, as well as departing passengers before checking-in.
Service providers with experience of operating three-star hotels and above are invited by the Airlines to take part in the bidding process.
The lounge will have a seating area, open bar, restaurant for fast food, business centre, work stations equipped with internet, telephones, photocopiers and a fax machine, a wellness and fitness centre and a cigar room. It will provide alcoholic and non-alcoholic beverages, light snacks and breakfast items.
The bidders will be setting prices themselves for the services but should consider the market price, according to the airline, which served 10.6 million passengers in the last fiscal year.
Owned by Ethiopian, the lounge will cover a 1,030Sqm area. The winning company will be awarded a seven-year concession with options to extend. The concessionaire will share with Ethiopian a portion of the annual sales.
Ethiopian airlines will hold the right to add other service providers and does not give a profitability guarantee for the concessionaire. The awarded company may need to perform some minor maintenance and repair work on the lounge.
Ethiopian airline will evaluate the bidding companies, based on the preliminary requirements, technical evaluations and the financial offers. During the evaluation, the company will give 40pc of the weight to the technical documents, while 60pc of the weight will be for the financial offer. Concerning the financial offer specifically, 40pc of the weight will be given to revenue sharing and 60pc of the weight to a minimum annual guarantee, respectively.
The Airline will also have customer agents who will take care of all passenger needs from check-in, immigration processes, baggage handling and taking orders. Passengers will pay for these extra services based on the class of service.
The Airport has another lounge that provides the same service to passengers of Cloud Nine, members of Star Alliance Platinum, Gold and Silver members, as well as holders of Sheba Miles.
The 74-year-old airline with 16,002 employees flies to 119 local, regional and international destinations. In the last fiscal year, it netted 233 million dollars in profit. The Airport operates two terminals: Terminal I is dedicated to domestic flights, the Middle East and some flights on the African continent, while Terminal II services all other international flights.
Fisseha Asres, a hotel consultant and managing director of Afro Hospitality Management & Support, views the opening of the lounge positively.
Offering services to transit travelers who will be staying in the airport for an extended time, and not requiring memberships like Cloud Nine lounges, is a significant advantage, Fisseha said.
But he fears that the price could be too high for ordinary customers, as the service will be on par with international standards.
PUBLISHED ON Apr 26,2019 [ VOL 20 , NO 991]
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