ATM Etiquete

Sep 28 , 2024
By Kidist Yidnekachew

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The Automated Teller Machine (ATM) has become an essential part of daily life, offering easy access to financial services. Many people visit ATMs on weekends, especially since banks are closed on Sundays, which often leads to cash shortages and long lines at the ATMs. However, it's important for users to maintain a certain decorum to ensure a smooth and pleasant experience for everyone.

While waiting is normal, some individuals oddly choose to stand right next to others instead of behind them, openly watching others enter their PINs and conduct transactions. Often seeming confused and impatient, they frequently ignore social cues to look away or wait. In contrast, some ATMs include a design feature that protects users' PINs from peering eyes with an open box around the keypad.

Some ATMs’ small openings restrict the number of cash notes that can be withdrawn—forcing users to make multiple transactions to get their desired amount and thus increasing frustration for those in line. This situation highlights a general lack of patience among many individuals waiting their turn.

The last time I was at an ATM, a man next to me was seemingly looking at my PIN. I glanced over at the man and he appeared completely oblivious to what was unfolding. Suddenly, a woman approached, which confused me further. Initially, I thought they were together, but it became clear they were strangers. I stayed silent, finished my transaction, and left feeling unsettled.

A key aspect of proper ATM etiquette is respecting the privacy of other users. While ATMs are public, individuals enter sensitive information like PINs, and standing too close can invade their privacy and cause discomfort. It's essential to maintain a respectful distance to ensure others feel secure.

When using ATMs, it's important to respect others' privacy and practice patience, especially during busy times that lead to long lines. Being considerate, avoiding line-cutting, transacting speedily helps reduce tension. Still, patience is essential to allow everyone the space and time they need to complete their transactions without feeling hurried or anxious.

Another common issue with ATM etiquette are individuals who linger around after completing their transaction. While it may be tempting to watch the next user, this behavior is inconsiderate. It's important to move away promptly after your transaction to allow others to use the ATM without feeling observed or uncomfortable.

Respecting the ATM itself is also important. Avoid leaning against the machine or placing items on it, as this can diminish its usability. Additionally, keep the area clean by not leaving trash—as a tidy ATM reflects thoughtfulness toward fellow users. Interestingly, I haven't personally seen anyone leaning on an ATM or resting their belongings on it.

I have noticed that many people ignore ATM receipts, often leaving them on the ground or throwing them away, raising the question of why they choose to receive them if they serve no purpose. This behavior seems like unnecessary paper waste. Ironically, there are instances when a receipt is actually needed, but the machine has run out, causing inconvenience for

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PUBLISHED ON Sep 28,2024 [ VOL 25 , NO 1274]

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