In the late afternoon of Tuesday, February 11, 2020, Chaltu Abedela, 40, was in front of her small shop that sells very few fast-moving consumer goods. Surrounded by three of her seven children, she was engaged in conversation with her neighbour, another shop owner.

She is among 1,224 people who are living in Dereto area, seven kilometres from Sebeta, after being displaced from Jigjiga, the capital of Somali Regional State.

Chaltu, born and raised in Jigjiga, used to lead a good life two years ago with the income she obtained from a restaurant and a Bajaj she used to own. Her husband, who drives an Isuzu truck, also earned a decent income, and their family lived a modest but comfortable life with all their needs fulfilled.

But all that changed on a day two years ago when a large-scale conflict broke out in Jigjiga. Tensions along the border between the Somali and Oromia regional states suddenly gave way to community violence.

"We were in our neighbourhood when we heard that the city was engulfed in chaos," she told Fortune, "and we had to leave immediately with nothing more than what we had on our backs."

Chaltu was among the 2.9 million newly displaced people due to conflicts engulfing Ethiopia during 2018. The figure made Ethiopia the fifth largest nation of internally displaced people in the world. Syria leads the list with 6.8 million followed by Congo, Iraq and South Sudan.

"I lost all of my property," she says. "The only reason me and my family survived the horrible incident was that we left the area immediately."

After fleeing from her home, Chaltu arrived in Addis Abeba with other displaced households.

But things were not comfortable in the capital for them. They settled in a camp at Dereto, a town located in the Oromia Special Zone, an area surrounding Addis Abeba and close to Sebeta town.

After settling them, the government provides them with 15Kg of rice and a half-litre of oil for each family member of a household on a monthly basis, but it is not enough for them to survive.

The displaced in the area sell the food items they receive from the government to be able to afford other necessary fast-moving consumer goods like soap, sugar, flour, tomato, onions and bread. Noticing this, Chaltu opened a shop in the camp five months ago.

There are about 100 shops located in the camp.

"Many people come and buy goods for their daily consumption after they sell the food items given to them by the government," Chaltu said.

The displaced have a serious financial problem, since the local community does not offer them many jobs. A UN-funded report shows that only 31pc of the surveyed displaced persons in the camp engage in income-generating activity, only earning 56 dollars a month on average.

The displaced people in the area are living in steel sheet metal houses, which are very hot when it is sunny and near freezing at night.

There are a school and a health centre that provide education and health care for free for the internally displaced persons (IDPs). However, parents who used to send their children to better schools before they were relocated are not satisfied.

The health facility also does not have a laboratory and is unable to treat complications. When advanced treatments are needed, patients are referred to facilities in the town of Sebeta, or in the capital city, half a day away on foot.

In spite of the increasing need for health care, 51pc of the displaced community reported having less access than before their displacement, according to the latest survey from ReliefWeb, a specialised digital service of the UN Office for the Coordination of Humanitarian Affairs (OCHA) and an information source on global crises and disasters.

The school provides free education but only goes up to grade four, and it is too small to accommodate the children, according to Chaltu.

Another displaced person who has settled in Dereto is Remeda Ismael, a single mother of three.

Because the floor of the house she occupies has no cement, Remeda's two-year-old child was attacked by ants.

There is nothing in her home except for a mattress, a stove, cooking utensils and a plastic bag containing some clothes. Her house is also made from steel sheet metal like the rest of the others.

Remeda was a businesswoman in Jigjiga and had a good income.

"But now I have nothing left," Remeda says, wiping tears from her eyes.

But she cannot spend much time dwelling on the past now that her family has so many unmet needs on a day-to-day basis. Lately, that unmet need is water.

"There is no water to wash our clothes or take a shower," she says.

The water authority delivers water twice a week by truck. To distribute water to all the families, the households in the camp are not permitted to have more than 20lt of water every time the truck comes. Because of this, Remeda spends an additional five Birr every week to buy water from private suppliers that transport it from a nearby town.

A shortage of electric power is another challenge for the residents of the area. They buy electricity using their prepaid cards with the money they get after selling the food items, but it is not enough to serve them for the whole month. Some of them, including Remeda, walk to the nearby forest to collect wood for cooking their meals.

"If the guards who look after the forest capture us, they beat us," Remeda complains.

Among the reported displaced who fled Somali Regional State, 512 households settled in Legetafo at Merisa and Ferdo areas are provided with food aid by the government.